FAQs


  • Are your products safe?
  • Mival products contains natural safe ingredients. We guarantee our products do not contain any steroids, Hydroquinone or Mercury. Your safety and good health are our top priorities.
  • When will I notice results?
     Most people notice visible results as early as 7days. Results may vary depending on your skin type and typically take up to 3 weeks.
  • How do I know what to buy?
  • Every product on our website says exactly what it does, where to use and how to use it. Please read thoroughly for better understanding
  • How long does your product last?
  • Mival Skincare offers products with different sizes and it depends on what you are using it for, but our average product will last about 4 weeks for the 50ml. 
  • Does Mival work on all skin types?
     Yes, our products have been proven to work on all skin types. Every race, skin type color and gender.
  • Can Mival be used by men and women?
  •  Mival can be used by men and women aged 12 years old and above. Please consult your physician before use if you have any special skin/medical conditions.
  • Can I return the product for a refund?
  • Please check our return policy
  • Do you ship to countries outside of the United States?
  • YES.
  • Where can I purchase Mival?
  • Mival is sold exclusively on our website https://mivalcosmetic.com/ but will definitely announce our official stores in Africa. Mival don’t have any distributors for the main so any product you buy outside the website is fake.
  • How long does it take to receive my order?
  • Once your order is placed, we take 1-4 business days process orders. When your order is processed, you receive a tracking number that allows you to see where your order is and when it will be delivered. Orders within the United States usually take 1-3business days to arrive. Orders outside the USA take 3-7 business days to arrive via UPS. Please be advised we do not track your orders for you. Everyone receives a tracking number.
  • How secure is my personal information?
  • Mival Cosmetics uses industry standard privacy protection; we don’t sell, lease or otherwise distribute any personal customer information. What’s more, all sensitive personal information is kept securely offline in our privately run secure datacenter.
  • Do I Need to have an account to order?
  • No, you can place an order as a guest. But, there are some perks if you have an account with us: Quick checkout process. Easily view your order status and order history. Receive updates detailing our new releases and special promotions.