FAQs

  • Are your products safe?
Mival products contains natural safe ingredients. We guarantee our products do not contain any steroids, Hydroquinone or Mercury. Your safety and good health are our top priorities.
    • When will I notice results?
    Most people notice visible results as early as 7days. Results may vary depending on your skin type and typically take up to 3 weeks.
    • How do I know what to buy?
    Every product on our website says exactly what it does, where to use and how to use it. Please read thoroughly for better understanding
    • How long does your product last?
    Mival Skincare offers products with different sizes and it depends on what you are using it for, but our average product will last about 4 weeks for the 50ml. 
      • Does Mival work on all skin types?
      Yes, our products have been proven to work on all skin types. Every race, skin type color and gender.
      • Can Mival be used by men and women?
      Mival can be used by men and women aged 12 years old and above. Please consult your physician before use if you have any special skin/medical conditions.
      • Can I return the product for a refund?
      Please check our return policy
      • Do you ship to countries outside of the United States?
      YES.
      • Where can I purchase Mival?
      Mival is sold exclusively on our website https://mivalcosmetic.com/ but will definitely announce our official stores in Africa. Mival don’t have any distributors for the moment so any product you buy outside the website is fake.
      • How long does it take to receive my order?
      Once your order is placed, we take 1-3 business days process orders. When your order is processed, you receive a tracking number that allows you to see where your order is and when it will be delivered. Orders within the United States usually take 1-5 business days to arrive. Orders outside the USA take 3-7 business days to arrive via UPS. Please be advised we do not track your orders for you. Everyone receives a tracking number.
      • How secure is my personal information?
      Mival Cosmetics uses industry standard privacy protection; we don’t sell, lease or otherwise distribute any personal customer information. What’s more, all sensitive personal information is kept securely offline in our privately run secure datacenter.
      • Do I Need to have an account to order?
      No, you can place an order as a guest. But, there are some perks if you have an account with us: Quick checkout process. Easily view your order status and order history. Receive updates detailing our new releases and special promotions.